A recent post from Alexandre Henault reminded me that many of us on the social-media scene — myself included — like to talk about the value of “joining the conversation” when citing the benefits of blogging, podcasting, commenting on blogs and podcasts, participating in social-media networks, etc.
But lately, I’m starting to think that we’re using this “conversation” term far too liberally. Ed Lee, who included the word as a wildcard on his recently published Social Media Bingo board, would probably agree with me.
After all, can we really say with a straight face that a blog post with a single comment necessarily constitutes a conversation? Certainly not.
If you’ve started a blog that has 25 blog posts, but no post has more than one or two comments, are you really creating a series of active conversations? It’s unlikely.
If we advise clients to “join the conversation” by leaving comments on other blogs, what are we actually asking them to do? Leave one-off comments on various blogs but then not bother or remember or have time to keep track of the entire comment stream and comment again when appropriate? That’s not very good advice.
So, then, what are online conversations? Here are two good examples:
In both of these blog posts and subsequent comment streams, there’s plenty of back-and-forth, commenting on and adding to previous comments, clarifying previous statements, and referencing other blogs. Read the comments and you’ll get the feeling that the commenters really are responding to each other, as opposed to dropping in one-liners, disappearing, and telling themselves they’ve joined the conversation.
When we talk about taking part in a “conversation,” let’s mean we’re actively taking part in some substantive online dialogue. We want to make sure the word still means something.
Technorati Tags: Social Media Bingo, social-media jargon, Ed Lee, online conversations, blog commenting
14 Responses
Chris Brogan...
29|Nov|2006 1Of course you’ll recall that you told me way back when that I was doing it all wrong when I replied directly to people’s blog comments by sending them email instead. That stuck with me. You’ll note that posts of mine that receive many comments usually get comments back from me.
So, I learned the lesson you taught me, Bryan.
But then again, you’re a great teacher.
–Chris…
Bryan
29|Nov|2006 2And I think having your comments to others in your blog’s commenting stream is a great way to encourage others to comment, or comment again, as the case may be. I think it can be a key factor that turns a couple of isolated comments into an active — and rich — “conversation” … hey, there’s that word again. But this time it fits
Glad that my advice is working for you, Chris, and thanks for your comment!
David Jones
29|Nov|2006 3Well put, Bryper. The ability to subscribe to comments, or use tools like co.mments or co.comments really allows the commenter to follow the status of the “Conversation.” As more people start using these tools, then I think you’ll see more and more comment threads becoming conversations with back and forth for all to read and participate in.
John C. Havens
29|Nov|2006 4I agree that this was well stated and am also getting better about posting comments to other people’s blogs. In fact, I was stunned/irritated to see that my about.com site actually held a comment of Bryan’s “in moderation” for a month or so and I didn’t even know it! Doh! So first off, I have “allowed” the comment and totally appreciated it. Secondly, thank you for stating so clearly these ideas of blog etiquette. Thirdly, I look forward to your talking about this at PodcampNYC as well as at PodcampBostonII.
Bryan Person, Bryper.com
30|Nov|2006 5John, I didn’t even know I had committed to attend PodCamp NYC, but now it seems like I’m on the hook. I guess I shouldn’t be a wiseguy and ask if my expenses will be paid, right?
Another interesting note about real conversations — they tend to go off on wild tangents. The main point of my post was really to lament the willy-nilly use of the word “conversation” by social-media envangelists rather than preach on blogger etiquette. But if the latter is the chord that resonates, then the conversation shifts accordingly. Great stuff!
Doug Haslam
30|Nov|2006 6I might argue that a blog post with one comment is a conversation– but a real small one– the question is how big is the circle of influence of a blogger, a blog, or a blog post– or even a comment(er).
One part about blog etiquette is that if you get it wrong in a place where enough people care, you will get pounded. Just ask Rob Safuto.
I agree with John that it is god to remember to post to other people’s blogs– as well as link to them, tag them– aarggh, so much to remember to do!
OT: Bryan, will you be doing a podcast on tagging next? I’m sure a lot of people will be interested in how to use them
Bryan Person, Bryper.com
30|Nov|2006 7Doug:
Thanks for your comment. A podcast on tagging is in the offing, actually — you read my mind! I’ve just been trying to get a clarification fromTechnorati about a question, so it may not be the one I record this weekend.
A blog post with one comment COULD be a conversation, yes. And you are right that short conversations can be valuable, as well. However, a single stray comment such as “you suck” or “agreed” doesn’t really equal a conversation in my eyes.
Doug Haslam
30|Nov|2006 8Agreed
Bryan Person, Bryper.com
30|Nov|2006 9Wise guy.
Doug Haslam
30|Nov|2006 10Awww you were supposed to respond “You Suck”
Bryan Person, Bryper.com
30|Nov|2006 11I suck
Doug Haslam
30|Nov|2006 12I grieve for the lost art of comedy.
Seriously though I get your point– single comments (thoughtful ones) are often as much as many bloggers can hope for– but with some savvy they can spin them into that sphere of influence I mentioned upthread–even “agreed.” How? responding to the comments, going back to the commenter’s blog and responding there, basically applying common-sense networking methods to the new media to expand their own influence bubble.
On the down side, I have seen blogs (I’m thinking of one in particular, but I refuse to link to it) that purport to represent new media thinking, but have comments at all. Plus, in one example, almost all of the posts are negative gripes about people and companies that don’t “get it.” Ironic.
Now that is not a conversation.
Alexandre Henault
04|Dec|2006 13Hey Brian,
I totally agree with you. In fact, my post was sort of a Mae culpa. I have a blog about conversation, but I have a hard time starting one. I guest patience is the key. But also hard work in order to get the traffic going on my blog. Can we say that we just started a conversation with this exchange? See, the purpose of my blog is to right an essay (for my MBA) on conversations - Do they exist? Can we ignore them? This is also what my podcast is going to be about. While I am there, would you accept an invitation to be interviewed on this topic for my podcast (and my essay) somewhere in January?
Bryan Person, Bryper.com
04|Dec|2006 14Alexandre:
Thaks so much for your comment. I accept with pleasure your invitation to be interviewed! Just keep me posted.
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